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RJG
Newsletter - December 2008 |
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Poll of the Month RJG
Regional Public Training FREE
On-Line Assessment Testing RJG
is looking for Customer Input RJG Knowledge Base RJG Articles Online Download eDART Software 8.6 More Info Links...
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RJG Button Sensor Installation Webinar Are you frustrated with the time and costs associated with sensor wear and damage? Are you concerned that your sensors might not be Are you aggravated with frequent sensor This hour long webinar will discuss correct installation of Reduce Costly Sensor Installation Errors: The Lynx Sensor Installation Kit Successful Implementation of the The EDM is a hardware and software solution for managing all of your eDARTs, monitoring the jobs they are running, and viewing their processes in real time. The key to the EDM kingdom is through the Ethernet network. A well thought out and designed network will save you a lot of headaches when it comes to implementing the EDM. Basically the EDM needs to do two things. It needs to communicate with the eDART, and it needs to allow users to communicate with it. Here are some things to know: 1. Make the network between the EDM and the eDART(s) as simple as possible. The EDM's main job is to communicate with the eDARTs so the fewer things in its way the better. By that I mean routers, gateways, and any other hardware or software that might prevent, or impede, communications. 2. The EDM's network connection to the eDART must be on the same IP network and subnet as the eDART. This means that whatever IP/subnet you have planned for the eDART, the EDM connection to the eDART must be the same. If the eDART is 192.168.1.xxx/24, then the EDM network card connected to the eDART must be 192.168.1.xxx/24. 3. The end users need to access the EDM in two ways. One is through the use of their web browser and the other is through a mapped connection to shared drive space on the EDM. This mapped connection is to the data being backed up from the eDART. The web browser is used to monitor all eDARTs on the network and to view the processes running on individual eDARTs. 4. In order to provide the best support possible RJG needs to be able to remotely access the EDM, and through the EDM the eDART. The fastest, easiest connection is through the Internet. This can be accomplished many ways and is completely up to the customer. Remote support will make resolving the customer issues much easier and much, much quicker than emails and phone conversations. It is also much less expensive than on-site visits. 5. Get your IT department involved as soon as possible in the decision making process. As soon as you consider networking the eDART, with or without an EDM, getting IT involved will make the project more likely to succeed. Having your IT department contact RJG early on will help resolve issues before they become problems. Keep these points in mind whenever you look at networking your eDARTs, or adding the eDART Data Manager to your facility. A little thought up front can save you a lot of frustration in the future. |
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